CUSTOMER
SUPPORT
CUSTOMER
SUPPORT
SUPPORT
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Value
We reduce costs through large-scale production. Reaching consumers through the DTC model eliminates the high-cost dealer segment, but still offers the superior quality of branded parts.
2-Year Warranty
E-bike isn't a cheap big toy, many customers save money for it, so it must be a long-lasting companion. We offer 30 days trial, 2 years warranty, ensuring peace of mind.
Live Support
With lifetime customer support, we're here. We have service centers across the US, Canada, and Australia that provide 24/7 online phone service.